Hi, I’m Warwick Brown. If you're a Key Account Manager, I'm willing to bet some of this sounds familiar:
You spend your days buried in reactive emails, juggling the demands of multiple clients, and feeling more like a high-level support desk than a strategic partner.
You know you could be driving more growth and having a bigger impact, but you're too stuck in the weeds of firefighting to find the time for true strategic planning.
Believe me, I get it. I’ve been there.
For years, that was my reality. The turning point in my career came when I stopped trying to just "manage" accounts and started building simple, repeatable systems for everything—from how I ran a QBR to how I tracked client goals and identified upsell opportunities.
This is the core philosophy that changed everything for me.
I discovered that by systemizing the 80% of the job that was repeatable, I freed up my time and mental energy to focus on the 20% that truly mattered: building deep relationships and acting as a proactive, indispensable partner.
I created Account Minded because I am passionate about helping ambitious KAMs escape the reactive cycle and build the successful, rewarding careers they deserve. The old way of simply "keeping clients happy" isn't enough anymore. To thrive, you need a personal operating system.
The old way of simply 'keeping clients happy' isn't enough anymore. To thrive, you need a personal operating system.
That's why every Tuesday, the Account Minded newsletter delivers one actionable framework or system you can use immediately. No fluff, no generic advice—just proven methods to help you save time, deliver more value, and elevate your role.
This is my primary way of sharing what I've learned, alongside my work on The KAM Club Podcast and as The KAM Coach.
You're an individual contributor Key Account Manager who is great at your job but knows you could be more effective.
You're ambitious and want to be seen as a strategic leader, not just an order-taker.
You believe that real, long-term growth comes from building deep, trust-based client relationships.
You're looking for practical systems and frameworks, not just motivational fluff.
The best place to start is with the free weekly newsletter.
When you subscribe, you'll also get immediate access to the PATH Starter Kit to get your first big win in just 15 minutes.
Join thousands of your peers who are taking control of their accounts and their careers.